Paper Industry News
Abigail Johnson urges industry to cut paper load
Wednesday, 17, Feb 2009
In a rare public appearance, Fidelity Investments scion Abigail P. Johnson urged financial companies to embrace technology as an environmentally-friendly way to reduce the mountains of paper the industry generates and to better serve its clients.Speaking at an industry conference of back-office and technology providers in the mutual fund and 401(k) retirement field, Johnson said nothing about the big question hanging over Fidelity: whether she would be stepping up to run the company following the recent announcement from Fidelity president Rodger Lawson that he would soon be retiring.
A Fidelity vice chairman, Johnson is president of the company's personal and workplace investing business. Her speech to the National Investment Company Service Association was generally narrowly focused on nuts-and-bolts matters. She displayed a facile command of the behind-the-scenes workings of a complex organization and occassional flashes of dry humor, such as when she "confessed" to enjoying the less glamorous, operational side of the business.
